My "Free" Book - updated
Like a few of you, I received an email from Simon and Schuster last month offering me a free book. Of course they were hoping that I'd review it on my blog, thus providing free, grassroots advertising for the price of a book. Not a bad marketing strategy. "Sure," I said. "Send me the book." Glamorous Disasters arrived a week or so later. I ended up paying almost ten dollars in an "administrative fee", but that wasn't Simon and Schuster's fault. It's a Canada Customs thing, so I paid up, with only minor annoyance. Today! Today I receive in INVOICE from DHL Express, the company that brought the book to my door. An invoice for - brace yourselves - $73.39. SEVENTY-THREE DOLLARS? With the nine and change previous fee, my "free" book is now costing me EIGHTY-THREE DOLLARS. I sent a terse but pointed email to Simon and Schuster.
This just in: I received an email from S&S, asking me to fax the letter and invoice to a certain number, and they would take care of it. Apology offered -- which of course I accepted!
~~~~~~~~~~~~ © 2006, Mary P